CONSULTING AND PROCESS OPTIMIZATION
We apply our deep expertise and industry experience to advise health plans and other risk-bearing organizations across multiple dimensions.
Strategy
  • Best practice approaches to clinical operations and care management
  • Medical-behavioral integration
  • Social Determinants of Health
  • Analytics approaches for population health initiatives
Regulator
  • Monitoring
  • Auditing and mock audits
  • Corrective action plans
  • Remediation to manage risk
  • Regulatory and compliance submissions
  • Delegated Oversight
Quality
  • Quality improvement initiatives
  • HEDIS
  • Stars
  • State-required measures
  • Internal measures
  • Performance measurement
  • Assessment, planning, oversight
Accreditation
  • Leadership and support for initial accreditation and renewals
  • NCQA
  • URAC
  • State requirements
  • Readiness assessment, planning, prepareation and submission
OperationalEfficiency
  • Assessment, gap analysis and recommendations
  • Implementation, training, team building, system changes
  • UM, CM, MOC, Population Health
  • Payment Integrity & Claims Adjudication; Fraud, Waste, Abuse

Engagement examples include:

  • NCQA accreditation readiness assessment, planning, preparation, and submission
  • Best practices for Behavioral Health Utilization Management and Physician Review
  • Quality program assessment, planning, and oversight
  • Comprehensive Utilization Management program design and implementation
  • Institution of effective claims adjudication and Payment Integrity program

Other consulting services include Clinical Content and Program Development, Educational Training Programs and more.  Please contact us for inquiries.